Being updated as per the company's move from Montreal (2005-2018) to Amsterdam, Netherlands.
"Cruising to Profits - Transformational strategies for sustained airline profitabillity"
(Curmill Publishers, 2014)
Note: Available on Amazon and Amazon Kindle
"Transforming to Profits - Handbook" (Curmill Publishers, 2015)
Note: Used and made available during client engagements
"The Disruptor Airline" (Curmill Publishers, 2016)
"Monetizing the Entire Customer Experience Path" (Curmull Publishers, 2017)
"On a wing and a prayer - The Roots Air airline launch case study" (Ricardo Pilon, 2013)
Note: Request through contact form
Journals / Articles
"KLM and Northwest Airlines Alliance - Impact of a passenger alliance on cargo operations" (Journal of Air Transport, 1999).