How to monetize the entire customer experience path

Ricardo V. Pilon, Millennium Aviation Inc.’s CEO and his white paper “Monetize the Entire Customer Experience Path” have been featured on Blue Sky.

How to monetize the entire customer experience path

Business innovation and business transformation sound like vague buzzwords, but asking experts in the field you will find they consist of pragmatic projects that can deliver new profitable revenue in the immediate short-term.

Business transformation is least successful when companies are in commercial crisis mode, i.e., they need to initiate projects now as they get some tailwind. 95% of strategies that turn out to be the correct strategies fail because the delivery and the execution was not thought through and carried out properly.

See more at BlueSky.

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